Customer Help
We want every customer to get the right product - every time.
Common purchase queries answered
Orders and Shipping
If we have the product in stock we aim to deliver products within 3-5 working days.
You can create an account on the site when you place an order.
One you have placed your order we will keep you updated via email on the status of your order. You can always check the status of an order when logged in here.
We currently only ship to customers based in Ireland.
We aim to deliver in the most environmentally-friendly way we can. This doesn’t mean we will always combine packages, but we always aim to when possible.
If you need to swap an item
Returns and Exchanges
We aim to deliver the right product every time, which is why we check every order to ensure it meets your needs. We adhere to your statutory rights.
Let us know and we will ship a replacement with a returns bag for you to easily return the wrong item.
Contact us as early as you can and we will manage the issue for you.